Conga Contracts incident

Investigating Issue Impacting Conga Sign Professional

Resolved after 1 hour 5 minutes, affecting Conga Sign Professional - NA, on May 14, 2026.

resolved May 14, 2026, 09:20 PM UTC

After investigation, this is not a service-wide incident. The issues with resending transactions and the View Audit button have been confirmed as an intermittent product defect and are being addressed by Engineering as a high priority item. Affected customers should contact Conga Support for updates.

Started
May 14, 2026, 08:15 PM UTC
Resolved
May 14, 2026, 09:20 PM UTC
Duration
1h 5m
Detected by Pingoru
May 14, 2026, 08:15 PM UTC

Affected components

Conga Sign Professional - NA

Update timeline

  1. investigating May 14, 2026, 08:15 PM UTC

    We are currently investigating reports of service impact affecting Conga Sign Professional within the NA region. Customers may experience inability to resend transactions and the View Audit button not re-directing properly. We will provide further updates as they are available.

  2. resolved May 14, 2026, 09:20 PM UTC

    After investigation, this is not a service-wide incident. The issues with resending transactions and the View Audit button have been confirmed as an intermittent product defect and are being addressed by Engineering as a high priority item. Affected customers should contact Conga Support for updates.

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