Conga Contracts incident
Investigating Issue Impacting Conga Collaborate
Resolved after 1 hour 9 minutes, affecting Conga Collaborate - AP and Conga Collaborate - NA and 1 more, on October 28, 2025.
The issue impacting Conga Collaborate in all regions has been fully resolved and all affected services have returned to normal operation.
Affected components
Update timeline
- investigating Oct 28, 2025, 05:39 PM UTC
We are currently investigating reports of increased errors when attempting to create proposals through Conga Collaborate in all regions. Customers may experience inability to create proposals. We will provide further updates as they are available.
- identified Oct 28, 2025, 06:26 PM UTC
We've identified the root cause of the issue. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience inability to generate proposals from Salesforce while the fix is being deployed.
- resolved Oct 28, 2025, 06:49 PM UTC
The issue impacting Conga Collaborate in all regions has been fully resolved and all affected services have returned to normal operation.
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