ConfigCat incident

Network issues

Resolved after 5 hours 34 minutes, affecting Config download (EU only) and Config download (Global), on November 18, 2025.

monitoring Nov 18, 2025, 02:46 PM UTC

A fix has been implemented and we are monitoring the results.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 12:25 PM UTC
Resolved
Nov 18, 2025, 05:59 PM UTC
Duration
5h 34m
Detected by Pingoru
Nov 18, 2025, 12:25 PM UTC

Affected components

Config download (EU only)Config download (Global)

Update timeline

  1. investigating Nov 18, 2025, 12:25 PM UTC

    Our CDN provider (Cloudflare) is experiencing issues with their global network. Customers may experience 5xx errors or degraded performance. More information here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. monitoring Nov 18, 2025, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 05:59 PM UTC

    Cloudflare services are operating normally again.

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