Computers and Structures incident
Service Disruption affecting CSI Website, CSI Customer Center and license checkout
Major Vendor's status page →
Resolved after 1 hour 4 minutes, affecting LICENSING | Cloud Sign-in and LICENSING | Trial and 1 more, on October 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
LICENSING | Cloud Sign-inLICENSING | TrialWEBSITE | Customer Center
Update timeline
- investigating Oct 14, 2026, 06:07 PM UTC
The CSI website and CSI Customer Center are experience service disruptions. This is due to an outage of the host infrastructure. Trial licenses may not be available and license checkout is not available.
- monitoring Oct 14, 2026, 06:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 07:11 PM UTC
This incident has been resolved.
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