Computers and Structures Outage History
Computers and Structures is up right nowPingoru has recorded 11 incidents for Computers and Structures: 5 in the last 12 months and 2 in the last 90 days.
Incidents, newest first
Major October 15, 2026 Service Disruption affecting CSI Website, CSI Customer Center and license checkout 1h 48m LICENSING | Cloud Sign-in, LICENSING | Trial, WEBSITE | Customer Center
Started Oct 15, 2026, 02:19 PM UTC· resolved Oct 15, 2026, 04:08 PM UTC
- investigating Oct 15, 2026, 02:19 PM UTC
The CSI website and CSI Customer Center are experience service disruptions. This is due to an outage of the host infrastructure. Trial licenses may not be available and license checkout is not available.
- monitoring Oct 15, 2026, 03:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2026, 04:08 PM UTC
This incident has been resolved.
Major October 14, 2026 Service Disruption affecting CSI Website, CSI Customer Center and license checkout 1h 4m LICENSING | Cloud Sign-in, LICENSING | Trial, WEBSITE | Customer Center
Started Oct 14, 2026, 06:07 PM UTC· resolved Oct 14, 2026, 07:11 PM UTC
- investigating Oct 14, 2026, 06:07 PM UTC
The CSI website and CSI Customer Center are experience service disruptions. This is due to an outage of the host infrastructure. Trial licenses may not be available and license checkout is not available.
- monitoring Oct 14, 2026, 06:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 07:11 PM UTC
This incident has been resolved.
Minor March 12, 2026 Cloud Sign-in Licensing and the CSI Customer Center are down. We are investigating the issue. 1h 49m LICENSING | Cloud Sign-in, LICENSING | Trial, WEBSITE | Customer Center
Started Mar 12, 2026, 11:37 AM UTC· resolved Mar 12, 2026, 01:27 PM UTC
- identified Mar 12, 2026, 11:37 AM UTC
Cloud Sign-in Licensing and the CSI Customer Center are experiencing degraded service. We have identified the issue and are working on a permanent fix.
- resolved Mar 12, 2026, 01:27 PM UTC
This incident has been resolved.
Major March 2, 2026 Cloud Sign-in Licensing and Customer Center Down 5h 25m LICENSING | Cloud Sign-in, LICENSING | Trial, WEBSITE | Customer Center
Started Mar 02, 2026, 12:33 PM UTC· resolved Mar 02, 2026, 05:59 PM UTC
- investigating Mar 02, 2026, 12:33 PM UTC
Cloud Sign-in Licensing and the CSI Customer Center are down. We are investigating the issue.
- identified Mar 02, 2026, 02:48 PM UTC
The issue has been identified and is related to a cloud infrastructure outage. CSI software using Cloud Sign-in Licensing should now work.
- monitoring Mar 02, 2026, 05:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 05:59 PM UTC
This incident has been resolved.
- postmortem Mar 04, 2026, 02:31 PM UTC
A fault in Oracle Cloud Infrastructure resulted in the performance degradation of the Cloud Sign-in Licensing service. Oracle has stated that they are implementing process and monitoring improvements to prevent or mitigate any similar occurrence in the future. We apologize for any inconvenience due to this issue.
Minor December 2, 2025 Azure outage affecting Cloud Key performance 1h LICENSING | Cloud Key
Started Dec 02, 2025, 05:36 PM UTC· resolved Dec 02, 2025, 06:36 PM UTC
- identified Dec 02, 2025, 05:36 PM UTC
Cloud Key licensing was affected last night and early this morning by a partial Azure outage. The effects of that outage are still being felt, but conditions are slowly returning to normal. As of now, the licensing servers are functioning, though with the issue and the abnormally high load, they are functioning more slowly than normal. We expect that service will return to normal later this morning. We understand that this service degradation has a major effect on our customers and we are working to resolve all issues as soon as possible. We will issue more updates as we have more information.
- resolved Dec 02, 2025, 06:36 PM UTC
This incident has been resolved.