Resolved after 5 hours 54 minutes, affecting my.commpeak.com and commpeak.com and 1 more, on November 18, 2025.
We can see that our third-party provider, Cloudflare, is in the process of recovering, although some issues may still persist. We will continue to monitor the situation closely and are working on a long-term workaround to prevent similar problems in the future. Some of these workarounds have already been implemented, while others are currently in progress.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 11:59 AM UTC
We have confirmed that the issue lies with our third-party provider, Cloudflare. While they proceed with remediation, our team is researching alternative means to bypass the dependency.
- investigating Nov 18, 2025, 12:01 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 03:08 PM UTC
We can see that our third-party provider, Cloudflare, is in the process of recovering, although some issues may still persist. We will continue to monitor the situation closely and are working on a long-term workaround to prevent similar problems in the future. Some of these workarounds have already been implemented, while others are currently in progress.
- resolved Nov 18, 2025, 05:53 PM UTC
The incident has been resolved and all services are operating normally.
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