Resolved after 4 hours 2 minutes, affecting Commio Portal, on July 18, 2025.
The cloud provider issue has been resolved, and CDR/MDR services have been tested and are operational. Please send an email to [email protected] if you encounter any issues.
Affected components
Update timeline
- identified Jul 18, 2025, 04:59 PM UTC
Due to an ongoing issue with our cloud provider, we are currently experiencing an issue with CDR/MDR downloads. We are monitoring the issue closely and will update as soon services are fully restored.
- monitoring Jul 18, 2025, 07:46 PM UTC
Our cloud provider has advised that the issue has been resolved. CDR/MDR download has been restored and we are continuing to monitor for stability.
- resolved Jul 18, 2025, 09:01 PM UTC
The cloud provider issue has been resolved, and CDR/MDR services have been tested and are operational. Please send an email to [email protected] if you encounter any issues.
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