Commio incident

10DLC Inbound/Outbound SMS/MMS Delays

Resolved after 2 hours 3 minutes, affecting Text Messaging (SMS/MMS), on July 29, 2025.

resolved Jul 29, 2025, 10:15 PM UTC

Our team has continued to observe normal messaging send/receive times. At this time messing functionality has been fully restored. If you experience any issues please open a ticket by emailing [email protected].

Started
Jul 29, 2025, 08:11 PM UTC
Resolved
Jul 29, 2025, 10:15 PM UTC
Duration
2h 3m
Detected by Pingoru
Jul 29, 2025, 08:11 PM UTC

Affected components

Text Messaging (SMS/MMS)

Update timeline

  1. investigating Jul 29, 2025, 08:11 PM UTC

    We are currently experiencing delays with sending and receiving 10DLC SMS messages. The issue is being investigated.

  2. monitoring Jul 29, 2025, 08:33 PM UTC

    We are observing send/receive times are returning to normal for 10 DLC SMS messages. Our team continues to monitor for stability. Further updates will follow.

  3. resolved Jul 29, 2025, 10:15 PM UTC

    Our team has continued to observe normal messaging send/receive times. At this time messing functionality has been fully restored. If you experience any issues please open a ticket by emailing [email protected].

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