CoinTracker incident

Coinbase Authentication Error

Resolved after 5 hours 40 minutes, affecting Website, on November 19, 2025.

monitoring Nov 19, 2025, 03:00 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 19, 2025, 01:37 PM UTC
Resolved
Nov 19, 2025, 07:18 PM UTC
Duration
5h 40m
Detected by Pingoru
Nov 19, 2025, 01:37 PM UTC

Affected components

Website

Update timeline

  1. investigating Nov 19, 2025, 01:37 PM UTC

    We’re investigating an issue causing Coinbase authentication errors for CoinTracker users. Users may see a 403 error or be unable to connect their Coinbase account when: - Logging in with Coinbase - Adding a new Coinbase account - Syncing an existing Coinbase account Our engineering team is in contact with Coinbase and actively working to resolve the issue. We’ll share updates here as soon as more information is available.

  2. monitoring Nov 19, 2025, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 19, 2025, 07:18 PM UTC

    This incident has been resolved.

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