CoinTracker incident

Chatoshi Outage

Resolved after 53 minutes, on October 6, 2026.

investigating Oct 06, 2026, 12:43 PM UTC

We are currently experiencing issues with our Chatbot Chatoshi which is preventing users from talking to an agent and/or submitting a ticket. You can always contact our support team by reaching out at [email protected].

Started
Oct 06, 2026, 12:43 PM UTC
Resolved
Oct 06, 2026, 01:36 PM UTC
Duration
53m
Detected by Pingoru
Oct 06, 2026, 12:43 PM UTC

Update timeline

  1. investigating Oct 06, 2026, 12:43 PM UTC

    We are currently experiencing issues with our Chatbot Chatoshi which is preventing users from talking to an agent and/or submitting a ticket. You can always contact our support team by reaching out at [email protected].

  2. resolved Oct 06, 2026, 01:36 PM UTC

    This issue has been resolved.

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