CoinTracker incident
ETH and EVM chain wallets failing to sync for some users
Minor Vendor's status page →
Resolved after 23 days 2 hours, affecting Website, on September 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Website
Update timeline
- investigating Sep 09, 2026, 07:28 PM UTC
We've identified an issue causing wallet syncs to fail for some users on Ethereum and other EVM-based chains. Affected users will see a "Sync failed" error in the UI. We're actively working on a fix. Other areas of CoinTracker are not affected. Thanks for your patience - we'll update here as soon as we have more.
- monitoring Sep 10, 2026, 01:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2026, 09:37 PM UTC
This incident has been resolved.
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