CoinTracker incident

Ticket Submission Unavailable for Unauthenticated Users

Resolved after 1 hour 5 minutes, affecting Website, on August 4, 2025.

investigating Aug 04, 2025, 02:22 PM UTC

CoinTrackers are not able to submit a support ticket from the web application. Tickets can be submitted by navigating to Chatoshi from the help center or emailing [email protected].

Started: Aug 04, 2025, 02:22 PM UTC
Resolved: Aug 04, 2025, 03:27 PM UTC
Duration: 1h 5m
Detected by Pingoru: Aug 04, 2025, 02:22 PM UTC

Affected components

Website

Update timeline

investigating Aug 04, 2025, 02:22 PM UTC

CoinTrackers are not able to submit a support ticket from the web application. Tickets can be submitted by navigating to Chatoshi from the help center or emailing [email protected].
resolved Aug 04, 2025, 03:27 PM UTC

This incident has been resolved.

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