Code 42 incident

Delay in Processing events from Cloud and Email Connectors

Resolved after 2 days 19 hours, affecting Incydr - console.us7.code42.com and Incydr - console.au.code42.com and 1 more, on May 11, 2026.

identified May 14, 2026, 03:23 AM UTC

We are continuing to work on a fix for this issue.

Started
May 11, 2026, 10:05 PM UTC
Resolved
May 14, 2026, 06:02 PM UTC
Duration
2d 19h
Detected by Pingoru
May 11, 2026, 10:05 PM UTC

Affected components

Incydr - console.us7.code42.comIncydr - console.au.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.za.code42.com

Update timeline

  1. identified May 11, 2026, 10:05 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 13, 2026, 11:07 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 14, 2026, 03:23 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 14, 2026, 06:02 PM UTC

    This incident has been resolved.

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