Code 42 Outage History
Code 42 is up right nowPingoru has recorded 52 incidents for Code 42: 40 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 0 of 720 (0%) |
| May 2026 | 4 | 0 of 744 (0%) |
| June 2026 | 5 | 0 of 720 (0%) |
| July 2026 | 5 | 16 of 744 (2%) |
| August 2026 | 2 | 0 of 744 (0%) |
| September 2026 | 2 | 10 of 720 (1%) |
| October 2026 | 6 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 19 (0%) |
Incidents, newest first
Notice October 27, 2026 Delay in processing events 17h 20m Incydr - console.us7.code42.com
Started Oct 27, 2026, 07:03 PM UTC· resolved Oct 28, 2026, 12:24 PM UTC
- identified Oct 27, 2026, 07:03 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 28, 2026, 12:24 PM UTC
This incident has been resolved.
Notice October 16, 2026 We are investigating an issue where alert rules and risk indicators may not be correctly generated and applied in a small subset of customer accounts. 9d 13h Incydr - console.us.code42.com, Incydr - console.us2.code42.com, Incydr - console.us7.code42.com, Incydr - console.au.code42.com and 6 more
Started Oct 16, 2026, 10:34 PM UTC· resolved Oct 26, 2026, 11:42 AM UTC
- investigating Oct 16, 2026, 10:34 PM UTC
We are currently investigating this issue.
- monitoring Oct 20, 2026, 07:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 26, 2026, 11:42 AM UTC
This incident has been resolved.
Notice October 16, 2026 Delay in processing Alerts 3h 52m Incydr - console.de.code42.com, Incydr - console.uk.code42.com
Started Oct 16, 2026, 06:35 PM UTC· resolved Oct 16, 2026, 10:27 PM UTC
- monitoring Oct 16, 2026, 06:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 10:27 PM UTC
This incident has been resolved.
Notice October 14, 2026 Delay in processing events 2d 4h Incydr - console.us2.code42.com
Started Oct 14, 2026, 07:04 PM UTC· resolved Oct 16, 2026, 11:07 PM UTC
- identified Oct 14, 2026, 07:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 16, 2026, 03:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 11:07 PM UTC
This incident has been resolved.
Notice October 14, 2026 Delay in processing events 53m Incydr - console.us7.code42.com
Started Oct 14, 2026, 12:44 PM UTC· resolved Oct 14, 2026, 01:38 PM UTC
- monitoring Oct 14, 2026, 12:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 01:38 PM UTC
This incident has been resolved.
Notice October 8, 2026 Delay in processing events 21h 53m Incydr - console.us.code42.com
Started Oct 08, 2026, 04:22 PM UTC· resolved Oct 09, 2026, 02:16 PM UTC
- monitoring Oct 08, 2026, 04:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2026, 02:16 PM UTC
This incident has been resolved.
Notice September 28, 2026 Delay in processing events 7h 15m Incydr - console.au.code42.com
Started Sep 28, 2026, 05:42 PM UTC· resolved Sep 29, 2026, 12:58 AM UTC
- investigating Sep 28, 2026, 05:42 PM UTC
We are currently investigating this issue.
- resolved Sep 29, 2026, 12:58 AM UTC
This incident has been resolved.
Minor September 23, 2026 Delay in processing events 10h 8m Incydr - console.us2.code42.com
Started Sep 23, 2026, 08:05 PM UTC· resolved Sep 24, 2026, 06:14 AM UTC
- identified Sep 23, 2026, 08:05 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 23, 2026, 08:06 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 24, 2026, 06:14 AM UTC
This incident has been resolved.
Notice August 25, 2026 Delay in processing events 4h 7m Incydr - console.uk.code42.com
Started Aug 25, 2026, 01:26 PM UTC· resolved Aug 25, 2026, 05:34 PM UTC
- identified Aug 25, 2026, 01:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 25, 2026, 05:34 PM UTC
This incident has been resolved.
Notice August 11, 2026 Delay in processing Alerts 14h 21m Incydr - console.us2.code42.com
Started Aug 11, 2026, 12:46 PM UTC· resolved Aug 12, 2026, 03:07 AM UTC
- identified Aug 11, 2026, 12:46 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 12, 2026, 03:07 AM UTC
This incident has been resolved.
Minor July 30, 2026 Event Processing Delays 10h 29m Incydr - console.us7.code42.com, Incydr - console.au.code42.com, Incydr - console.ca.code42.com, Incydr - console.de.code42.com and 2 more
Started Jul 30, 2026, 02:40 AM UTC· resolved Jul 30, 2026, 01:10 PM UTC
- identified Jul 30, 2026, 02:40 AM UTC
Some events may be delayed before appearing in search and alerts.
- monitoring Jul 30, 2026, 03:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2026, 01:10 PM UTC
This incident has been resolved.
Notice July 28, 2026 Delay in processing Google Drive events 1d 23h Incydr - console.us2.code42.com
Started Jul 28, 2026, 04:22 PM UTC· resolved Jul 30, 2026, 03:51 PM UTC
- monitoring Jul 28, 2026, 04:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2026, 03:51 PM UTC
This incident has been resolved.
Notice July 20, 2026 Delay in processing Alerts 3h 20m Incydr - console.us2.code42.com
Started Jul 20, 2026, 09:08 PM UTC· resolved Jul 21, 2026, 12:28 AM UTC
- monitoring Jul 20, 2026, 09:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2026, 12:28 AM UTC
This incident has been resolved.
Notice July 8, 2026 Exfiltrated File Collection Disruption (Incydr Gov Only) 4d 18h
Started Jul 08, 2026, 09:00 PM UTC· resolved Jul 13, 2026, 03:00 PM UTC
- resolved Jul 13, 2026, 08:00 PM UTC
Between July 8, 2026 and July 13, 2026, Incydr Gov experienced a disruption to the service responsible for collecting copies of exfiltrated files. During this period, customers may have encountered errors when attempting to view or download exfiltrated files, and alert rules dependent on content inspection risk indicators may not have generated alerts.
- postmortem Jul 20, 2026, 05:51 PM UTC
## Incydr Gov Only On July 8 2026 21:00UTC, the service cluster responsible for managing exfiltrated files in our Incydr Gov environment experienced an outage. During the outage, users were unable to download previously captured exfiltrated files from the Incydr console, and the Incydr agent was unable to upload newly captured files to the service. Alerts that rely on file content based risk indicators for exfiltrated file activity would not have been generated during this period. Mimecast Engineering identified and resolved the underlying issue on July 13, 2026, and confirmed the service was fully restored as of 15:00UTC We are reviewing Incydr agent behavior during extended service interruptions to ensure captured files are reliably retained and delivered once service is restored, and we are adding additional monitoring to detect this class of issue more quickly going forward. Please reach out to your Mimecast representative with any questions.
Minor July 6, 2026 Event Processing Delays 5h 17m Incydr - console.ie.code42.com
Started Jul 06, 2026, 02:06 PM UTC· resolved Jul 06, 2026, 07:24 PM UTC
- investigating Jul 06, 2026, 02:06 PM UTC
Some events may be delayed before appearing in search and alerts.
- monitoring Jul 06, 2026, 05:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 06, 2026, 07:24 PM UTC
This incident has been resolved.
Notice June 24, 2026 Delay in processing events 21h 25m Incydr - console.us2.code42.com, Incydr - console.us7.code42.com
Started Jun 24, 2026, 02:20 PM UTC· resolved Jun 25, 2026, 11:46 AM UTC
- monitoring Jun 24, 2026, 07:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2026, 11:46 AM UTC
This incident has been resolved.
Notice June 22, 2026 Delay in processing events 12h 32m Incydr - console.us7.code42.com
Started Jun 22, 2026, 10:46 PM UTC· resolved Jun 23, 2026, 11:18 AM UTC
- monitoring Jun 22, 2026, 10:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2026, 11:18 AM UTC
This incident has been resolved.
Notice June 22, 2026 Delay in processing Alerts –
Started Jun 22, 2026, 03:57 PM UTC· resolved Jun 22, 2026, 03:57 PM UTC
- resolved Jun 22, 2026, 03:57 PM UTC
There was a delay in processing of events for the IE, ZA, and DE regions. This was resolved on 6/20/2026.
Notice June 13, 2026 Delayed processing of events for Cloud Connectors 1h 56m Incydr - console.us7.code42.com, Incydr - console.ie.code42.com
Started Jun 13, 2026, 12:39 PM UTC· resolved Jun 13, 2026, 02:36 PM UTC
- identified Jun 13, 2026, 12:39 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 13, 2026, 02:36 PM UTC
This incident has been resolved.
Notice June 11, 2026 Delay in processing events 9h 54m Incydr - console.gov.code42.com
Started Jun 11, 2026, 01:19 PM UTC· resolved Jun 11, 2026, 11:13 PM UTC
- monitoring Jun 11, 2026, 01:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2026, 11:13 PM UTC
This incident has been resolved.
Notice May 29, 2026 Delayed event processing of Cloud Data Connector events 3d Incydr - console.us7.code42.com
Started May 29, 2026, 12:59 PM UTC· resolved Jun 01, 2026, 01:39 PM UTC
- identified May 29, 2026, 12:59 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 01, 2026, 01:39 PM UTC
This incident has been resolved.
Notice May 27, 2026 Delay in processing events 10h 12m Incydr - console.gov.code42.com
Started May 27, 2026, 01:32 AM UTC· resolved May 27, 2026, 11:45 AM UTC
- monitoring May 27, 2026, 01:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 11:45 AM UTC
This incident has been resolved.
Notice May 21, 2026 Delay in processing events 4h 29m Incydr - console.us7.code42.com
Started May 21, 2026, 10:12 PM UTC· resolved May 22, 2026, 02:42 AM UTC
- monitoring May 21, 2026, 10:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 22, 2026, 02:42 AM UTC
This incident has been resolved.
Notice May 11, 2026 Delay in Processing events from Cloud and Email Connectors 2d 19h Incydr - console.us7.code42.com, Incydr - console.au.code42.com, Incydr - console.de.code42.com, Incydr - console.ie.code42.com and 1 more
Started May 11, 2026, 10:05 PM UTC· resolved May 14, 2026, 06:02 PM UTC
- identified May 11, 2026, 10:05 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 13, 2026, 11:07 AM UTC
We are continuing to work on a fix for this issue.
- identified May 14, 2026, 03:23 AM UTC
We are continuing to work on a fix for this issue.
- resolved May 14, 2026, 06:02 PM UTC
This incident has been resolved.
Notice April 30, 2026 Delay in processing OneDrive, O365, Gmail and Gdrive Events 2d 12h Incydr - console.de.code42.com
Started Apr 30, 2026, 01:49 AM UTC· resolved May 02, 2026, 02:00 PM UTC
- identified Apr 30, 2026, 01:49 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 02, 2026, 02:00 PM UTC
This incident has been resolved.