Code 42 incident

Event Processing Delays

Resolved after 22 hours 40 minutes, affecting Incydr - console.us.code42.com and Incydr - console.us2.code42.com and 1 more, on October 20, 2025.

monitoring Oct 21, 2025, 11:23 AM UTC

We are continuing to monitor for any further issues.

Started
Oct 20, 2025, 12:59 PM UTC
Resolved
Oct 21, 2025, 11:40 AM UTC
Duration
22h 40m
Detected by Pingoru
Oct 20, 2025, 12:59 PM UTC

Affected components

Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.com

Update timeline

  1. investigating Oct 20, 2025, 12:59 PM UTC

    Large AWS Outage is affecting some systems, they are slowly recovering.

  2. identified Oct 20, 2025, 03:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2025, 08:46 PM UTC

    Our systems are recovering from the AWS outages and are working through the backlog of queued event activity.

  4. monitoring Oct 21, 2025, 01:02 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 21, 2025, 11:23 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 21, 2025, 11:40 AM UTC

    This incident has been resolved.

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