Code 42 incident
Errors when downloading files from Alerts and Forensic File Search
Notice Vendor's status page →
Resolved after 2 hours 56 minutes, affecting Incydr - console.us.code42.com and Incydr - console.us2.code42.com and 1 more, on October 27, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ca.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Update timeline
- investigating Oct 27, 2025, 04:17 PM UTC
We are currently investigating an issue where customers are unable to download files from Alerts and Forensic File Search.
- identified Oct 27, 2025, 05:11 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 27, 2025, 07:14 PM UTC
This incident has been resolved.
Your product runs on more than Code 42
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services