Resolved after 2 hours 26 minutes, affecting Native Voice, on October 26, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Native Voice
Update timeline
- identified Oct 26, 2026, 09:48 AM UTC
We are aware of an issue affecting wallboards in Mobile Service Cloud. Productivity wallboards may appear empty or not display up-to-date data. Instant and Native Voice wallboards are not affected. Our engineering team has identified a likely cause related to a recent release and is working on a fix.
- monitoring Oct 26, 2026, 10:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 26, 2026, 12:15 PM UTC
This incident has been resolved.
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