Clover Outage History
Clover is up right nowPingoru has recorded 51 incidents for Clover: 14 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 2 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 10 of 744 (1%) |
| August 2026 | 2 | 3 of 744 (0%) |
| September 2026 | 2 | 4 of 720 (1%) |
| October 2026 | 2 | 4 of 521 (1%) |
Incidents, newest first
Major October 21, 2026 Clover is experiencing an issue impacting Ecommerce products 2h 45m Ecommerce, Online Ordering
Started Oct 21, 2026, 01:54 AM UTC· resolved Oct 21, 2026, 04:40 AM UTC
- investigating Oct 21, 2026, 01:54 AM UTC
Please be aware that Clover is experiencing an issue impacting Ecommerce products, including shopping cart plugins, online ordering, virtual terminal, and third-party Ecommerce applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
- identified Oct 21, 2026, 03:38 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 21, 2026, 04:40 AM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Notice October 8, 2026 [NA] Clover experiencing issues with the Customer Engagement Apps 1h 21m
Started Oct 08, 2026, 08:05 PM UTC· resolved Oct 08, 2026, 09:26 PM UTC
- investigating Oct 08, 2026, 08:05 PM UTC
We are currently investigating an issue affecting our Customer Engagement Apps. Impacted merchants and customers may notice that application features—including rewards, promos, and feedback—are missing from device dashboards. Additionally, reward redemptions for speed-bump prepaid and postpaid accounts are currently disrupted. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for any inconvenience and will provide another update as soon as more information becomes available.
- investigating Oct 08, 2026, 09:15 PM UTC
Our engineering teams are continuing to actively investigate the issue affecting Customer Engagement Apps (including rewards, promos, and feedback), as well as speed-bump prepaid/postpaid reward redemptions. We are actively isolating the root cause and working toward a resolution. We apologize for any inconvenience and will provide another update as soon as more information becomes available.
- resolved Oct 08, 2026, 09:26 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor September 22, 2026 [NA]Web dashboard login issues for a small subset of merchants on Safari Browsers 28m Dashboard
Started Sep 22, 2026, 06:01 PM UTC· resolved Sep 22, 2026, 06:29 PM UTC
- investigating Sep 22, 2026, 06:01 PM UTC
We are currently investigating an issue where a small subset of merchants using the Safari browser are unable to log into the Web Dashboard or set up new accounts. Our engineering team is actively working on a fix to resolve this error. In the meantime, impacted users can bypass this issue by logging in or registering using an alternative web browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge. We appreciate your patience and will share another update as soon as more information becomes available.
- resolved Sep 22, 2026, 06:29 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor September 16, 2026 Clover in EMEA is experiencing an issue 3h 19m Dashboard, Cloud Pay Display
Started Sep 16, 2026, 12:31 PM UTC· resolved Sep 16, 2026, 03:50 PM UTC
- investigating Sep 16, 2026, 12:31 PM UTC
Clover merchants may currently experience issues with Cloud Pay Display functionality and Merchant Web Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
- investigating Sep 16, 2026, 01:17 PM UTC
Clover merchants may currently experiencing issues with Web Dashboard login and Syncing between devices, Cloud Pay Display Payments, Refunds and Voids. Our engineers are actively working to fix the issue. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
- identified Sep 16, 2026, 02:57 PM UTC
We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.
- resolved Sep 16, 2026, 03:50 PM UTC
The impacted services are actively recovering; we will continue to monitor until full health is restored. If you need further assistance, please contact Clover support. Thank you again for your patience while we worked through this issue.
Minor August 30, 2026 [NA] Clover merchants experiencing issues with payment processing 1h 54m North America - Payment Authorization Services
Started Aug 30, 2026, 05:49 AM UTC· resolved Aug 30, 2026, 07:44 AM UTC
- investigating Aug 30, 2026, 05:49 AM UTC
We are aware that Mastercard and Visa Card are experiencing a outage that may impact processing for some merchants. Our teams are working closely with Mastercard/ Visa to resolve the issue as quickly as possible. Please note that this is an issue affecting Mastercard/ Visa systems and not a Clover-specific problem. We will continue to monitor the situation and provide updates as more information becomes available. Thank you for your patience and understanding.
- investigating Aug 30, 2026, 06:17 AM UTC
We are investigating an issue affecting payment processing for some merchants. Our engineering teams are actively working on a fix. We will provide updates here as soon as more information is available. Thank you for your patience.
- resolved Aug 30, 2026, 07:44 AM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor August 25, 2026 Clover in NA is experiencing issues with Cloud Pay Display 1h 9m Dashboard, Cloud Pay Display
Started Aug 25, 2026, 01:16 PM UTC· resolved Aug 25, 2026, 02:26 PM UTC
- investigating Aug 25, 2026, 01:16 PM UTC
Clover merchants may currently experience issues with Cloud Pay Display functionality on third-party connected devices, as well as degraded performance across host devices, Cloud Pay displays, and Merchant Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
- resolved Aug 25, 2026, 02:26 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Major July 8, 2026 Clover in Latin America is experiencing with Cloud Pay Display 2h 28m Latin America - Clover Platform Service
Started Jul 08, 2026, 02:46 PM UTC· resolved Jul 08, 2026, 05:14 PM UTC
- investigating Jul 08, 2026, 02:46 PM UTC
We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)
- resolved Jul 08, 2026, 05:14 PM UTC
We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational. Thank you for your patience while our teams worked to restore service.
Major July 7, 2026 Telstra Outage in Australia 7h 28m Payment Authorization Services
Started Jul 07, 2026, 10:14 PM UTC· resolved Jul 08, 2026, 05:42 AM UTC
- identified Jul 07, 2026, 10:14 PM UTC
Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.
- identified Jul 07, 2026, 11:17 PM UTC
Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app. If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.
- identified Jul 08, 2026, 12:19 AM UTC
There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia. We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available. Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.
- monitoring Jul 08, 2026, 01:01 AM UTC
We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants. We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.
- monitoring Jul 08, 2026, 02:14 AM UTC
Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices. If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.
- resolved Jul 08, 2026, 05:42 AM UTC
Telstra has fully restored their network services, resolving the nationwide cellular outage. The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.
Major May 8, 2026 Clover in North America is experiencing an issue 13m North America - Clover Platform Services
Started May 08, 2026, 07:09 PM UTC· resolved May 08, 2026, 07:23 PM UTC
- investigating May 08, 2026, 07:09 PM UTC
We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.
- resolved May 08, 2026, 07:23 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor April 29, 2026 Clover Online Ordering is currently experiencing issues for Australia Region 1h 14m Online Ordering
Started Apr 29, 2026, 03:24 AM UTC· resolved Apr 29, 2026, 04:38 AM UTC
- investigating Apr 29, 2026, 03:24 AM UTC
We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
- investigating Apr 29, 2026, 03:33 AM UTC
We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
- identified Apr 29, 2026, 04:18 AM UTC
We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.
- resolved Apr 29, 2026, 04:38 AM UTC
The issue has been resolved, and all Clover systems are working as expected. Thank you again for your patience while we worked through this issue.
Critical April 22, 2026 Clover Call Center Phone Issue 1h 8m Call Centers
Started Apr 22, 2026, 09:24 PM UTC· resolved Apr 22, 2026, 10:32 PM UTC
- identified Apr 22, 2026, 09:24 PM UTC
We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- resolved Apr 22, 2026, 10:32 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor November 22, 2025 Clover is experiencing a batch funding delay 2d 5h Batch Closeouts, Closeouts
Started Nov 22, 2025, 04:32 PM UTC· resolved Nov 24, 2025, 09:47 PM UTC
- investigating Nov 22, 2025, 04:32 PM UTC
The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.
- resolved Nov 24, 2025, 09:47 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor November 21, 2025 Clover is experiencing an issue with post-payment activities. 7h 2m Dashboard, Tips, Refunds
Started Nov 21, 2025, 08:10 PM UTC· resolved Nov 22, 2025, 03:12 AM UTC
- investigating Nov 21, 2025, 08:10 PM UTC
Clover is experiencing an issue impacting post-payment activities (including voids, refunds, tips, and adjustments), and some payment transactions may not be successful and need to be re-tried. Lastly, if you are connected to Clover via Cloud Pay display, you are also likely not able to connect to us at this time. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.
- investigating Nov 21, 2025, 09:28 PM UTC
We continue to investigate the issue and appreciate your patience. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. Our engineering team is actively working to resolve the issue, and we'll provide further updates as soon as possible. We apologize for the inconvenience and appreciate your patience as we restore services
- investigating Nov 21, 2025, 10:49 PM UTC
We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services
- investigating Nov 21, 2025, 11:31 PM UTC
We are continuing to investigate this issue.
- investigating Nov 21, 2025, 11:56 PM UTC
We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services
- investigating Nov 22, 2025, 12:46 AM UTC
We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, but Cloud Pay display connectivity is still impacted. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services
- identified Nov 22, 2025, 02:26 AM UTC
We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, and Cloud Pay display connectivity has been fully restored. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services
- resolved Nov 22, 2025, 03:12 AM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Critical November 6, 2025 [NA] Clover is Experiencing an Issue 1h 56m North America - Payment Authorization Services, North America - Clover Platform Services, Clover GO, Dashboard and 18 more
Started Nov 06, 2025, 06:07 AM UTC· resolved Nov 06, 2025, 08:03 AM UTC
- investigating Nov 06, 2025, 06:07 AM UTC
We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes
- investigating Nov 06, 2025, 06:32 AM UTC
Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
- identified Nov 06, 2025, 07:16 AM UTC
We have identified the issue. We are actively working to remediate this issue and will send another update shortly.
- resolved Nov 06, 2025, 08:03 AM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor October 20, 2025 Investigating delays with 2FA Codes and SMS Receipts 6h 21m Dashboard, Dashboard
Started Oct 20, 2025, 02:58 PM UTC· resolved Oct 20, 2025, 09:19 PM UTC
- investigating Oct 20, 2025, 02:58 PM UTC
Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.
- identified Oct 20, 2025, 04:15 PM UTC
Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.
- identified Oct 20, 2025, 06:23 PM UTC
Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.
- resolved Oct 20, 2025, 09:19 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor October 13, 2025 Clover is experiencing an issue with Cloud Pay Display 1h 23m Cloud Pay Display
Started Oct 13, 2025, 03:48 PM UTC· resolved Oct 13, 2025, 05:12 PM UTC
- investigating Oct 13, 2025, 03:48 PM UTC
We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.
- resolved Oct 13, 2025, 05:12 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor September 27, 2025 Clover EU is experiencing an issue 4h 56m European - Auth Services
Started Sep 27, 2025, 03:13 PM UTC· resolved Sep 27, 2025, 08:10 PM UTC
- investigating Sep 27, 2025, 03:13 PM UTC
Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.
- investigating Sep 27, 2025, 04:56 PM UTC
Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.
- identified Sep 27, 2025, 07:14 PM UTC
The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.
- resolved Sep 27, 2025, 08:10 PM UTC
We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.
Minor September 24, 2025 Clover is experiencing issues with dashboards for APAC Region 25m Dashboard, Dashboard
Started Sep 24, 2025, 04:20 AM UTC· resolved Sep 24, 2025, 04:46 AM UTC
- investigating Sep 24, 2025, 04:20 AM UTC
Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
- resolved Sep 24, 2025, 04:46 AM UTC
We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue
Notice September 9, 2025 Clover Experienced an Issue – North America - Clover Platform Services
Started Sep 09, 2025, 03:29 PM UTC· resolved Sep 09, 2025, 03:29 PM UTC
- resolved Sep 09, 2025, 03:29 PM UTC
Clover experienced a brief issue that has been resolved, and all Clover systems are working as expected. You may have experienced issues syncing devices or accessing your dashboards. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you for your patience while we worked through this issue.
Minor August 15, 2025 Clover E-Commerce Issue 4h 11m Ecommerce
Started Aug 15, 2025, 05:28 PM UTC· resolved Aug 15, 2025, 09:39 PM UTC
- investigating Aug 15, 2025, 05:28 PM UTC
Please be aware that Clover is experiencing an issue impacting e-commerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.
- investigating Aug 15, 2025, 05:28 PM UTC
We are continuing to investigate this issue.
- identified Aug 15, 2025, 06:43 PM UTC
Please note that Clover continues to experience intermittent Ecommerce issues. We have our engineers engaged and will send another update shortly.
- identified Aug 15, 2025, 08:09 PM UTC
Clover Engineers continue to work with our Google Cloud provider to resolve the intermittent incident impacting Clover eCommerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party eCommerce applications. We appreciate your patience as we work to restore service.
- resolved Aug 15, 2025, 09:39 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor August 11, 2025 Clover is experiencing an issue with the reporting for NA 59m Clover GO, Dashboard
Started Aug 11, 2025, 08:57 AM UTC· resolved Aug 11, 2025, 09:56 AM UTC
- investigating Aug 11, 2025, 08:57 AM UTC
Clover is experiencing an issue with orders and transactions not showing on the Clover dashboards. However, there are no issues with payments. We appreciate your patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.
- investigating Aug 11, 2025, 09:05 AM UTC
We are continuing to investigate this issue.
- investigating Aug 11, 2025, 09:32 AM UTC
We are continuing to investigate this issue.
- resolved Aug 11, 2025, 09:56 AM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor July 17, 2025 Clover is experiencing an issue with eCommerce payments and services for NA 10m Ecommerce
Started Jul 17, 2025, 11:21 AM UTC· resolved Jul 17, 2025, 11:31 AM UTC
- investigating Jul 17, 2025, 11:21 AM UTC
We're investigating an issue impacting Clover merchants in the NA. Our initial assessment indicates an impact on Clover eCommerce payments and services. Our engineering team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.
- resolved Jul 17, 2025, 11:31 AM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please get in touch with Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor July 8, 2025 Clover is experiencing an issue with transactions showing on the Merchant Dashboard 2h 6m Dashboard
Started Jul 08, 2025, 05:41 PM UTC· resolved Jul 08, 2025, 07:48 PM UTC
- investigating Jul 08, 2025, 05:41 PM UTC
We're investigating an issue impacting Clover merchants in the EU. Transactions are processing successfully, but are delayed in appearing on your Merchant Dashboard. Additionally, refunds are unsuccessful and will need to be attempted again later. Our team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.
- investigating Jul 08, 2025, 06:26 PM UTC
We continue to investigate the issue and appreciate your patience.
- resolved Jul 08, 2025, 07:48 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support. Thank you again for your patience while we worked through this issue.
Minor June 23, 2025 Clover is Experiencing an Issue with Some Kitchen Printers 20h 3m Kitchen Printers
Started Jun 23, 2025, 06:24 PM UTC· resolved Jun 24, 2025, 02:27 PM UTC
- investigating Jun 23, 2025, 06:24 PM UTC
We're currently investigating an issue affecting some Clover devices and their connection to Star Kitchen Printers. Our engineering teams are actively working on a resolution. We'll provide another update as soon as possible. Thank you for your patience.
- identified Jun 23, 2025, 07:36 PM UTC
Clover engineering teams have identified the underlying issue and are working on a fix. Please note that this only impacts TSP100 (TSP143LAN) kitchen printers. We will post updates when they become available. Thank you for your patience.
- monitoring Jun 24, 2025, 12:18 AM UTC
Clover engineers have identified the fix, and it will be distributed to the impacted merchants using the Star Kitchen printers tonight. We appreciate your continued patience.
- resolved Jun 24, 2025, 02:27 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please get in touch with Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor June 13, 2025 Clover is Experiencing an Issue 2d 20h Dashboard, Payments, Batch Closeouts, Closeouts
Started Jun 13, 2025, 07:02 PM UTC· resolved Jun 16, 2025, 03:15 PM UTC
- investigating Jun 13, 2025, 07:02 PM UTC
Clover is experiencing an issue where some payments are showing a result of "initiated" and appear to be stuck in this state. This is due to transactions that occurred during the Google outage on 6/12. Our engineering team is actively investigating the issue. There is no current workaround. We greatly appreciate your ongoing patience as we work to resolve this issue, and will provide an update once we have an estimated time for resolution. Thank you for your understanding.
- identified Jun 14, 2025, 01:42 AM UTC
Clover Engineering is actively working on resolving the incorrect transactions. Please look for updates throughout the weekend.
- identified Jun 14, 2025, 03:33 PM UTC
The Clover Engineering Team is actively working to resolve the incorrect transactions. We'll provide updates throughout the weekend
- identified Jun 15, 2025, 12:23 AM UTC
The Clover Engineering Team has identified the issue and is actively working to resolve the incorrect transactions. We'll provide updates throughout the weekend.
- resolved Jun 16, 2025, 03:15 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.