Clover incident

Clover in EMEA is experiencing an issue

Resolved after 3 hours 19 minutes, affecting Dashboard and Cloud Pay Display, on September 16, 2026.

resolved Sep 16, 2026, 03:50 PM UTC

The impacted services are actively recovering; we will continue to monitor until full health is restored. If you need further assistance, please contact Clover support. Thank you again for your patience while we worked through this issue.

Started
Sep 16, 2026, 12:31 PM UTC
Resolved
Sep 16, 2026, 03:50 PM UTC
Duration
3h 19m
Detected by Pingoru
Sep 16, 2026, 12:31 PM UTC

Affected components

DashboardCloud Pay Display

Update timeline

  1. investigating Sep 16, 2026, 12:31 PM UTC

    Clover merchants may currently experience issues with Cloud Pay Display functionality and Merchant Web Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.

  2. investigating Sep 16, 2026, 01:17 PM UTC

    Clover merchants may currently experiencing issues with Web Dashboard login and Syncing between devices, Cloud Pay Display Payments, Refunds and Voids. Our engineers are actively working to fix the issue. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.

  3. identified Sep 16, 2026, 02:57 PM UTC

    We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.

  4. resolved Sep 16, 2026, 03:50 PM UTC

    The impacted services are actively recovering; we will continue to monitor until full health is restored. If you need further assistance, please contact Clover support. Thank you again for your patience while we worked through this issue.

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