Clover incident

Clover is experiencing an issue with Cloud Pay Display

Resolved after 1 hour 23 minutes, affecting Cloud Pay Display, on October 13, 2025.

resolved Oct 13, 2025, 05:12 PM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Started
Oct 13, 2025, 03:48 PM UTC
Resolved
Oct 13, 2025, 05:12 PM UTC
Duration
1h 23m
Detected by Pingoru
Oct 13, 2025, 03:48 PM UTC

Affected components

Cloud Pay Display

Update timeline

  1. investigating Oct 13, 2025, 03:48 PM UTC

    We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

  2. resolved Oct 13, 2025, 05:12 PM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

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