Clover incident
Clover is Experiencing an Issue with Some Kitchen Printers
Resolved after 20 hours 3 minutes, affecting Kitchen Printers, on June 23, 2025.
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please get in touch with Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Affected components
Update timeline
- investigating Jun 23, 2025, 06:24 PM UTC
We're currently investigating an issue affecting some Clover devices and their connection to Star Kitchen Printers. Our engineering teams are actively working on a resolution. We'll provide another update as soon as possible. Thank you for your patience.
- identified Jun 23, 2025, 07:36 PM UTC
Clover engineering teams have identified the underlying issue and are working on a fix. Please note that this only impacts TSP100 (TSP143LAN) kitchen printers. We will post updates when they become available. Thank you for your patience.
- monitoring Jun 24, 2025, 12:18 AM UTC
Clover engineers have identified the fix, and it will be distributed to the impacted merchants using the Star Kitchen printers tonight. We appreciate your continued patience.
- resolved Jun 24, 2025, 02:27 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please get in touch with Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
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