Clover incident

Rapid Deposit is Down

Resolved after 38 minutes, affecting Batch Closeouts and Closeouts, on January 25, 2025.

resolved Jan 25, 2025, 10:10 PM UTC

We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.

Started
Jan 25, 2025, 09:32 PM UTC
Resolved
Jan 25, 2025, 10:10 PM UTC
Duration
38m
Detected by Pingoru
Jan 25, 2025, 09:32 PM UTC

Affected components

Batch CloseoutsCloseouts

Update timeline

  1. investigating Jan 25, 2025, 09:32 PM UTC

    Clover monitoring alerted that Rapid Deposit success rates are down. Deposit attempts and eligibility checks are failing. Merchants will need to wait for their usual closeout schedule.

  2. investigating Jan 25, 2025, 09:44 PM UTC

    We are aware that Rapid Deposit is not available at this time. We have engineers reviewing the issue and will advise on progress shortly. Please note that if Rapid Deposit remains unavailable, funds will be deposited according to your normal closeout schedule. Thank you for your ongoing patience.

  3. resolved Jan 25, 2025, 10:10 PM UTC

    We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.

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