Cloudways incident

Rackspace Webmail Access Issue!

Resolved after 1 day 6 hours, affecting Rackspace Email, on October 29, 2025.

investigating Oct 29, 2025, 03:58 AM UTC

Rackspace is currently experiencing an issue affecting access to Webmail. We would like to confirm that our engineers are continuously in contact with the Rackspace team and reviewing this. We will update you as soon as we secure any successful response and full service is restored.

Started
Oct 29, 2025, 03:58 AM UTC
Resolved
Oct 30, 2025, 10:21 AM UTC
Duration
1d 6h
Detected by Pingoru
Oct 29, 2025, 03:58 AM UTC

Affected components

Rackspace Email

Update timeline

  1. investigating Oct 29, 2025, 03:58 AM UTC

    Rackspace is currently experiencing an issue affecting access to Webmail. We would like to confirm that our engineers are continuously in contact with the Rackspace team and reviewing this. We will update you as soon as we secure any successful response and full service is restored.

  2. resolved Oct 30, 2025, 10:21 AM UTC

    This incident has been resolved.

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