Resolved after 1 hour 34 minutes, affecting DigitalOcean and Cloudways Cloud Platform Service, on November 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 16, 2025, 10:02 AM UTC
We are currently investigating an issue where creation events for DigitalOcean Server provisioning is failing. As a result, users may experience errors when creating DO servers, cloning servers. Our engineering team is actively working on it to resolve the issue. We apologize for the inconvenience and will provide further updates as more information becomes available.
- identified Nov 16, 2025, 10:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 16, 2025, 10:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 16, 2025, 11:37 AM UTC
This incident has been resolved.
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