Cloudways incident

Network Performance Issues || Cloudflare

Resolved after 2 days 6 hours, affecting Cloudflare Enterprise, on December 19, 2025.

identified Dec 19, 2025, 12:14 PM UTC

Cloudflare is currently investigating intermittent issues with network performance. Customers may observe unexpected errors while accessing websites that are proxied through Cloudflare or using the Cloudways Cloudflare Add-on. Our engineering team is actively monitoring the situation and will share further updates as more information becomes available. Customers who are not using Cloudflare are not affected.

Started
Dec 19, 2025, 12:14 PM UTC
Resolved
Dec 21, 2025, 07:03 PM UTC
Duration
2d 6h
Detected by Pingoru
Dec 19, 2025, 12:14 PM UTC

Affected components

Cloudflare Enterprise

Update timeline

  1. identified Dec 19, 2025, 12:14 PM UTC

    Cloudflare is currently investigating intermittent issues with network performance. Customers may observe unexpected errors while accessing websites that are proxied through Cloudflare or using the Cloudways Cloudflare Add-on. Our engineering team is actively monitoring the situation and will share further updates as more information becomes available. Customers who are not using Cloudflare are not affected.

  2. resolved Dec 21, 2025, 07:03 PM UTC

    This incident has been resolved.

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