Resolved after 16 hours 33 minutes, affecting Cloudways Cloud Platform Console, on February 12, 2026.
The issue has been resolved. Please contact our support if you continue to experience any related issues.
Affected components
Update timeline
- investigating Feb 12, 2026, 02:43 PM UTC
Some Cloudways Autonomous applications hosted in the London region may experience temporary connectivity issues due to a partial disruption in the underlying storage service. Our team is actively working with the infrastructure provider to restore full stability as quickly as possible.
- investigating Feb 12, 2026, 02:48 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 12, 2026, 10:47 PM UTC
Storage service is stable and fully restored. Our team continues to monitor system performance.
- resolved Feb 13, 2026, 07:16 AM UTC
The issue has been resolved. Please contact our support if you continue to experience any related issues.
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