Resolved after 2 hours 27 minutes, affecting Cloudways Support, on April 14, 2026.
We are currently experiencing a service disruption with our chat tool, which is impacting conversations. Our chat tool team is actively investigating the issue and working towards a resolution. We will provide updates here as more information becomes available.
Affected components
Cloudways Support
Update timeline
- investigating Apr 14, 2026, 12:33 PM UTC
We are currently experiencing a service disruption with our chat tool, which is impacting conversations. Our chat tool team is actively investigating the issue and working towards a resolution. We will provide updates here as more information becomes available.
- resolved Apr 14, 2026, 03:00 PM UTC
This incident has been resolved.
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