Cloudinary incident

Elevated Error Rates for Requests Using g_auto

Resolved after 2 hours 24 minutes, affecting Media Transformation API - AP, on July 12, 2026.

resolved Jul 12, 2026, 12:44 PM UTC

The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

Started
Jul 12, 2026, 10:20 AM UTC
Resolved
Jul 12, 2026, 12:44 PM UTC
Duration
2h 24m
Detected by Pingoru
Jul 12, 2026, 10:20 AM UTC

Affected components

Media Transformation API - AP

Update timeline

  1. monitoring Jul 12, 2026, 10:20 AM UTC

    An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.

  2. resolved Jul 12, 2026, 12:44 PM UTC

    The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

Your product runs on more than Cloudinary

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →