Cloudinary incident

Degraded performances when using the Media Library

Resolved after 1 hour 18 minutes, affecting Digital Asset Management (DAM) and Media Library Widget, on January 8, 2026.

monitoring Jan 08, 2026, 03:56 PM UTC

Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

Started
Jan 08, 2026, 03:47 PM UTC
Resolved
Jan 08, 2026, 05:05 PM UTC
Duration
1h 18m
Detected by Pingoru
Jan 08, 2026, 03:47 PM UTC

Affected components

Digital Asset Management (DAM)Media Library Widget

Update timeline

  1. investigating Jan 08, 2026, 03:47 PM UTC

    Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

  2. monitoring Jan 08, 2026, 03:56 PM UTC

    Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

  3. resolved Jan 08, 2026, 05:05 PM UTC

    This incident has been resolved.

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