Cloudinary incident

Issues with MediaFlows Event Triggers

Resolved after 15 hours 4 minutes, affecting Flow Engine, on March 11, 2026.

resolved Mar 12, 2026, 09:23 AM UTC

The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

Started
Mar 11, 2026, 06:19 PM UTC
Resolved
Mar 12, 2026, 09:23 AM UTC
Duration
15h 4m
Detected by Pingoru
Mar 11, 2026, 06:19 PM UTC

Affected components

Flow Engine

Update timeline

  1. investigating Mar 11, 2026, 06:19 PM UTC

    We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

  2. monitoring Mar 11, 2026, 08:36 PM UTC

    We have resolved the issues and are monitoring.

  3. resolved Mar 12, 2026, 09:23 AM UTC

    The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

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