Resolved after 4 hours 5 minutes, affecting Media Transformation API - US and Upload API - US and 1 more, on May 22, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Media Transformation API - USUpload API - USAdmin API - USMedia Delivery
Update timeline
- investigating May 22, 2025, 03:39 PM UTC
We want to inform you that starting 14:52 UTC, we're investigating slow/failing asset delivery and API calls, affecting a small number of our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution.
- monitoring May 22, 2025, 04:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 22, 2025, 07:45 PM UTC
This incident has been resolved.
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