Cloudinary incident

Possible degradation in super resolution results

Resolved after 2 hours 26 minutes, on June 3, 2025.

monitoring Jun 03, 2025, 05:36 PM UTC

A fix has been deployed, and we are monitoring.

Started
Jun 03, 2025, 04:33 PM UTC
Resolved
Jun 03, 2025, 06:59 PM UTC
Duration
2h 26m
Detected by Pingoru
Jun 03, 2025, 04:33 PM UTC

Update timeline

  1. identified Jun 03, 2025, 04:33 PM UTC

    Around ~3 hours ago, the super resolution model was deployed to fix a customer issue. This introduced possible degradation in some super resolution results. We are working on the fix.

  2. monitoring Jun 03, 2025, 05:36 PM UTC

    A fix has been deployed, and we are monitoring.

  3. resolved Jun 03, 2025, 06:59 PM UTC

    The issue has been resolved.

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