Resolved after 6 hours 17 minutes, affecting Digital Asset Management (DAM), on June 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Digital Asset Management (DAM)
Update timeline
- investigating Jun 30, 2025, 02:20 PM UTC
We are aware of an issue preventing users with the “Admin” role from creating new users. We are currently working on a fix and will provide updates as we learn more.
- identified Jun 30, 2025, 02:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 30, 2025, 05:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 30, 2025, 08:37 PM UTC
This incident has been resolved.
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