Cloudinary incident

Degraded Performance for our Media Delivery Service

Resolved after 12 hours 39 minutes, affecting Media Delivery, on July 7, 2025.

investigating Jul 07, 2025, 05:49 AM UTC

For 5 minutes, between 04:46 and 04:51 UTC, customers have experienced increased latencies and error rates when delivering new images, including API calls. Our team is actively investigating the issue to identify and address the root cause.

Started: Jul 07, 2025, 05:49 AM UTC
Resolved: Jul 07, 2025, 06:28 PM UTC
Duration: 12h 39m
Detected by Pingoru: Jul 07, 2025, 05:49 AM UTC

Affected components

Media Delivery

Update timeline

investigating Jul 07, 2025, 05:49 AM UTC

For 5 minutes, between 04:46 and 04:51 UTC, customers have experienced increased latencies and error rates when delivering new images, including API calls. Our team is actively investigating the issue to identify and address the root cause.
resolved Jul 07, 2025, 06:28 PM UTC

This incident has been resolved.

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