Cloudinary incident
Elevated error rates in Cloudinary Background Removal
Minor Vendor's status page →
Resolved after 5 hours 24 minutes, affecting Media Transformation API - US and Media Transformation API - EU and 1 more, on August 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Media Transformation API - USMedia Transformation API - EUMedia Transformation API - AP
Update timeline
- investigating Aug 07, 2025, 02:09 AM UTC
We want to inform you that starting August 06, 2025 at 14:00 UTC, we are currently experiencing high error rates in background removal. Our team is actively investigating the issue to identify the root cause and implement a resolution.
- monitoring Aug 07, 2025, 03:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 07, 2025, 07:33 AM UTC
This incident has been resolved.
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