Cloudinary incident

API calls for clouds in EU/AP geo-region may result in 404

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Resolved after 4 hours, affecting Upload API - EU and Upload API - AP and 1 more, on August 25, 2025.

resolved Aug 25, 2025, 12:19 PM UTC

API calls to api.cloudinary.com for clouds in EU/AP geo-regions may have experienced failures with 404 status code responses at approximately 7:20-11:20 UTC.

Started
Aug 25, 2025, 07:20 AM UTC
Resolved
Aug 25, 2025, 11:20 AM UTC
Duration
4h
Detected by Pingoru
Aug 25, 2025, 07:20 AM UTC

Affected components

Upload API - EUUpload API - APAdmin API - APAdmin API - EU

Update timeline

  1. resolved Aug 25, 2025, 12:19 PM UTC

    API calls to api.cloudinary.com for clouds in EU/AP geo-regions may have experienced failures with 404 status code responses at approximately 7:20-11:20 UTC.

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