Resolved after 8 hours 6 minutes, affecting Clio Manage, on August 23, 2026.
The performance issue affecting Clio Manage Document Processing has been resolved, and responsiveness is back to normal.
Affected components
Update timeline
- identified Aug 23, 2026, 09:36 PM UTC
We have identified performance issues affecting time to process uploaded documents. We already found the source of the issue and we are working on restoring performance. During remediation, some users may continue to experience slower response times or timeouts. An update will be provided once performance has been restored.
- resolved Aug 24, 2026, 05:42 AM UTC
The performance issue affecting Clio Manage Document Processing has been resolved, and responsiveness is back to normal.
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