Clio incident

[United States] Authentication Issues

Resolved after 1 hour 29 minutes, affecting Clio Grow and Clio Manage, on September 17, 2026.

resolved Sep 18, 2026, 04:51 PM UTC

The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Clio Support

Started
Sep 17, 2026, 08:49 PM UTC
Resolved
Sep 17, 2026, 10:19 PM UTC
Duration
1h 29m
Detected by Pingoru
Sep 17, 2026, 08:49 PM UTC

Affected components

Clio GrowClio Manage

Update timeline

  1. investigating Sep 17, 2026, 08:49 PM UTC

    Authentication issues may be causing some users to be redirected to a blank page when logging into Clio. The cause is currently under investigation. An update will be provided as soon as more information becomes available.

  2. resolved Sep 18, 2026, 04:51 PM UTC

    The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Clio Support

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