Clio incident

[United States] Service Availability Issue

Resolved after 22 minutes, affecting Clio Work, on August 3, 2026.

resolved Aug 03, 2026, 11:56 PM UTC

The issue affecting Vincent Mobile, Clio Work, and the Word Add-In has been resolved, and systems are operating normally.

Started
Aug 03, 2026, 11:33 PM UTC
Resolved
Aug 03, 2026, 11:56 PM UTC
Duration
22m
Detected by Pingoru
Aug 03, 2026, 11:33 PM UTC

Affected components

Clio Work

Update timeline

  1. investigating Aug 03, 2026, 11:33 PM UTC

    The cause of the issue affecting Vincent Mobile, and the Word Add-In has been identified, and service is being restored. During remediation, some users may continue to experience intermittent errors, slower performance, or limited access to certain features. An update will be provided once the fix has been implemented.

  2. resolved Aug 03, 2026, 11:56 PM UTC

    The issue affecting Vincent Mobile, Clio Work, and the Word Add-In has been resolved, and systems are operating normally.

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