Resolved after 22 minutes, on August 3, 2026.
The issue affecting Vincent Mobile, Clio Work, and the Word Add-In has been resolved, and systems are operating normally.
Update timeline
- investigating Aug 03, 2026, 11:33 PM UTC
The cause of the issue affecting Vincent Mobile, and the Word Add-In has been identified, and service is being restored. During remediation, some users may continue to experience intermittent errors, slower performance, or limited access to certain features. An update will be provided once the fix has been implemented.
- resolved Aug 03, 2026, 11:56 PM UTC
The issue affecting Vincent Mobile, Clio Work, and the Word Add-In has been resolved, and systems are operating normally.
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