Resolved after 2 hours 59 minutes, affecting Clio Draft and Clio Grow and 1 more, on January 27, 2026.
Our LLM backend services were fully restored in the EU region. All AI services are running smoothly again.
Affected components
Update timeline
- investigating Jan 27, 2026, 02:36 PM UTC
Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses.
- investigating Jan 27, 2026, 02:41 PM UTC
Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses.
- investigating Jan 27, 2026, 03:16 PM UTC
Azure is experiencing an outage, which may affect availability and performance for some users. The situation is being monitored, and restoration efforts in partnership with Azure are underway. An update will be provided as the situation progresses.
- investigating Jan 27, 2026, 03:34 PM UTC
We are currently investigating an issue affecting the availability of our AI services. Some users may experience errors, slower performance, or difficulty performing actions related to AI. We will provide an update as more information becomes available.
- resolved Jan 27, 2026, 05:36 PM UTC
Our LLM backend services were fully restored in the EU region. All AI services are running smoothly again.
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