ClickHouse incident
Monitoring and billing impact on customer services in ap-southeast-1
Resolved after 8 hours 20 minutes, affecting ap-southeast-1 and eu-west-1 and 1 more, on July 24, 2026.
The issue with monitoring and billing in ap-southeast-1 is resolved. We are now backfilling the missing data.
Affected components
Update timeline
- investigating Jul 24, 2026, 01:07 PM UTC
Monitoring and billing is degraded in eu-west-1. Specifically: Monitoring dashboards will not contain the latest data Metric-based notification will not be sent Missing metrics in prometheus endpoints Billing metering is not currently updating Autoscaling recommendations are not being applied
- resolved Jul 24, 2026, 04:33 PM UTC
Issue is now resolved. Currently backfilling metrics for dashboards.
- investigating Jul 24, 2026, 05:13 PM UTC
We are investigating an issue impacting customer services in ap-southeast-1. Some services may experience degraded availability.
- monitoring Jul 24, 2026, 08:55 PM UTC
The issue with monitoring and billing in ap-southeast-1 is resolved. We are now backfilling the missing data.
- resolved Jul 24, 2026, 09:28 PM UTC
Backfill of data for ap-southeast-1 is complete.
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