ClickHouse incident

Some ClickPipes CDC pipes paused and can't be resumed

Resolved after 33 minutes, affecting AWS ap-northeast-2 and AWS eu-west-1 and 1 more, on September 24, 2026.

resolved Sep 24, 2026, 09:05 AM UTC

All stuck pipes were resumed. ClickHouse team will continue monitoring and identifying the root cause to prevent similar issues in future.

Started
Sep 24, 2026, 08:31 AM UTC
Resolved
Sep 24, 2026, 09:05 AM UTC
Duration
33m
Detected by Pingoru
Sep 24, 2026, 08:31 AM UTC

Affected components

AWS ap-northeast-2AWS eu-west-1AWS us-east-2AWS ap-southeast-2AWS eu-central-1AWS us-east-1AWS ap-south-1AWS us-west-2AWS eu-north-1AWS ca-central-1

Update timeline

  1. investigating Sep 24, 2026, 08:31 AM UTC

    We are aware about an issue where CDC ClickPipes were paused and can't be operated via API. ClickHouse team is investigating the issue. The issue affects subset of customers.

  2. investigating Sep 24, 2026, 08:35 AM UTC

    The issue happened during planned maintenance. ClickHouse team is applying a remediation to resume paused pipes.

  3. monitoring Sep 24, 2026, 08:46 AM UTC

    We are seeing signs of improvements in most regions and pipes are resumed.

  4. monitoring Sep 24, 2026, 09:01 AM UTC

    All regions recovered except us-east-1 region. It is also progressing and expected to be remediated soon.

  5. resolved Sep 24, 2026, 09:05 AM UTC

    All stuck pipes were resumed. ClickHouse team will continue monitoring and identifying the root cause to prevent similar issues in future.

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