ClickHouse incident

Capacity issues in AWS us-east-1 region affecting provisioning times

Resolved after 39 minutes, affecting us-east-1 and us-east-1, on May 22, 2026.

resolved May 22, 2026, 04:50 PM UTC

Affected instances have been corrected in the AWS us-east-1 region. We apologize for the disruption this issue caused. We are committed to the reliability of all ClickHouse Cloud services and appreciate your understanding as we continue to improve our systems and operations. If you have questions or need information on a specific ClickHouse service, please contact support "contact support": https://clickhouse.cloud/support.

Started
May 22, 2026, 04:11 PM UTC
Resolved
May 22, 2026, 04:50 PM UTC
Duration
39m
Detected by Pingoru
May 22, 2026, 04:11 PM UTC

Affected components

us-east-1us-east-1

Update timeline

  1. identified May 22, 2026, 04:11 PM UTC

    We've noticed some instances are stuck in provisioning state due to capacity issues in AWS us-east-1 region. ClickHouse Cloud team is working on possible remediations, but we advise do not create new instances in this region until capacity problem is addressed on AWS side.

  2. resolved May 22, 2026, 04:50 PM UTC

    Affected instances have been corrected in the AWS us-east-1 region. We apologize for the disruption this issue caused. We are committed to the reliability of all ClickHouse Cloud services and appreciate your understanding as we continue to improve our systems and operations. If you have questions or need information on a specific ClickHouse service, please contact support "contact support": https://clickhouse.cloud/support.

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