Resolved after 1 hour 58 minutes, affecting Dashboard search and Application "Go live" and 1 more, on August 31, 2026.
API performance has remained stable following mitigation. This incident has been resolved.
Affected components
Update timeline
- investigating Aug 31, 2026, 01:55 PM UTC
We are investigating elevated latency and intermittent timeouts affecting Clerk API requests. Some customers may experience slow responses when loading user and organization data. Our team is actively investigating and will share another update as soon as more information is available.
- identified Aug 31, 2026, 02:42 PM UTC
We identified elevated traffic affecting the Backend API and user-related requests, resulting in increased latency and intermittent failures. Mitigation has been applied, and we are monitoring its effect. We will provide another update as we confirm service stability.
- monitoring Aug 31, 2026, 03:22 PM UTC
Mitigation has been applied and API performance has stabilized. We've deployed additional safeguards and are monitoring to confirm continued stability.
- resolved Aug 31, 2026, 03:40 PM UTC
API performance has remained stable following mitigation. This incident has been resolved.
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