Clerk incident

Delays in webhook delivery

Resolved after 2 hours 49 minutes, affecting Webhooks and Webhooks, on September 16, 2026.

monitoring Sep 16, 2026, 02:58 PM UTC

Webhook delivery is normal at the moment. We are closely monitoring

Started
Sep 16, 2026, 12:31 PM UTC
Resolved
Sep 16, 2026, 03:20 PM UTC
Duration
2h 49m
Detected by Pingoru
Sep 16, 2026, 12:31 PM UTC

Affected components

WebhooksWebhooks

Update timeline

  1. identified Sep 16, 2026, 12:31 PM UTC

    Currently there are delays for some customers in webhook delivery. The issue has been identified and we are working towards a resolution

  2. monitoring Sep 16, 2026, 01:24 PM UTC

    A mitigation has been applied. Webhooks are being delivered at the normal pace. We continue monitoring

  3. resolved Sep 16, 2026, 01:39 PM UTC

    All systems are working

  4. investigating Sep 16, 2026, 02:33 PM UTC

    Delays in webhook deliveries for some customers

  5. monitoring Sep 16, 2026, 02:58 PM UTC

    Webhook delivery is normal at the moment. We are closely monitoring

  6. resolved Sep 16, 2026, 03:20 PM UTC

    All systems are functional

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