Clerk incident

Increased API latency and errors

Resolved after 36 minutes, affecting Authentication & User, on August 4, 2026.

monitoring Aug 04, 2026, 11:29 PM UTC

Our upstream provider has applied a fix and we've seen latency and errors subside. We continue to monitor the situation.

Started
Aug 04, 2026, 11:03 PM UTC
Resolved
Aug 04, 2026, 11:40 PM UTC
Duration
36m
Detected by Pingoru
Aug 04, 2026, 11:03 PM UTC

Affected components

Authentication & User

Update timeline

  1. investigating Aug 04, 2026, 11:03 PM UTC

    We are currently investigating an increase in latency and errors in our FAPI and BAPI services.

  2. identified Aug 04, 2026, 11:14 PM UTC

    We've identified the issue with our upstream provider and are working on resolution.

  3. monitoring Aug 04, 2026, 11:29 PM UTC

    Our upstream provider has applied a fix and we've seen latency and errors subside. We continue to monitor the situation.

  4. resolved Aug 04, 2026, 11:40 PM UTC

    We've resolved the issue with our upstream provider.

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