Resolved after 56 minutes, affecting Dashboard search and Application "Go live" and 1 more, on July 16, 2026.
We've deployed a fix and are seeing error rates decrease. We are monitoring.
Affected components
Dashboard searchApplication "Go live"WebhooksEmail DeliverySMS DeliveryEmail deliveryMulti-tenant authenticationPlatform APIAuthentication & UserHosted UIs (Account Portal)
Update timeline
- investigating Jul 16, 2026, 01:04 PM UTC
Reports of 429 error responses from API endpoints
- investigating Jul 16, 2026, 01:08 PM UTC
We're continuing to investigate.
- investigating Jul 16, 2026, 01:27 PM UTC
We're continuing to investigate.
- monitoring Jul 16, 2026, 01:45 PM UTC
We've deployed a fix and are seeing error rates decrease. We are monitoring.
- resolved Jul 16, 2026, 02:01 PM UTC
We have confirmed that error rates have returned to baseline.
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