Resolved after 1 minute, affecting Dashboard search and Multi-tenant authentication and 1 more, on July 16, 2026.
There was a service degradation on our caching layer that affected the latency of our APIs. The caching layer is back to normal and latency dropped to normal levels.
Affected components
Dashboard searchMulti-tenant authenticationPlatform APIAuthentication & UserHosted UIs (Account Portal)Session managementBillingDashboard
Update timeline
- investigating Jul 16, 2026, 07:56 AM UTC
There is increased latency on our APIs. We are investigating.
- resolved Jul 16, 2026, 07:58 AM UTC
There was a service degradation on our caching layer that affected the latency of our APIs. The caching layer is back to normal and latency dropped to normal levels.
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