Clerk incident

Full Outage

Resolved after 2 hours 14 minutes, affecting Dashboard search and Application "Go live" and 1 more, on February 19, 2026.

monitoring Feb 19, 2026, 06:10 PM UTC

We continue to observe stable performance across the entire system but are keeping the status as "monitoring" while we ensure we don't see any additional unexpected degradations

Started
Feb 19, 2026, 04:24 PM UTC
Resolved
Feb 19, 2026, 06:38 PM UTC
Duration
2h 14m
Detected by Pingoru
Feb 19, 2026, 04:24 PM UTC

Affected components

Dashboard searchApplication "Go live"WebhooksEmail DeliverySMS DeliveryEmail deliveryMulti-tenant authenticationAuthentication & UserSession managementBilling

Update timeline

  1. investigating Feb 19, 2026, 04:24 PM UTC

    We are experiencing elevated latency. The issue has been identified and a fix is being implemented

  2. investigating Feb 19, 2026, 05:07 PM UTC

    We are continuing to investigate and monitor

  3. identified Feb 19, 2026, 05:29 PM UTC

    We've deployed changes and continue to see improvements. We are continuing to investigate.

  4. monitoring Feb 19, 2026, 05:50 PM UTC

    We're monitoring system recovery and stability.

  5. monitoring Feb 19, 2026, 06:10 PM UTC

    We continue to observe stable performance across the entire system but are keeping the status as "monitoring" while we ensure we don't see any additional unexpected degradations

  6. resolved Feb 19, 2026, 06:38 PM UTC

    We've observed stable operations and are marking this incident as resolved

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